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Buy 4 incense & get 4 Free + Free Shipping
Buy 4 incense & get 4 Free + Free Shipping

FAQs

HOW DO I PLACE MY ORDER?
Simply choose your style on the product page, then click the 'Buy It Now' button and follow the simple steps to complete your order.
We'll prepare your order and let you know when it's on its way.
MY TRACKING NUMBER ISN'T WORKING.
Tracking numbers can take 1-2days to appear in the shipping carrier's system. Occasionally, the shipping carrier can lose an order. If the tracking number is still not working within a few days, please contact the shipping carrier.
I NEED HELP WITH A LATE ORDER.
Orders from our store typically ship within 3-8 business days. If your order has not arrived after 7 business days, please contact us for timely support.
PAYMENT
What type of payments do you accept?
We accept major credit cards, debit cards and payments: AMEX, Apple Pay, Diners Club, Discover, Facebook Pay, Google Pay, Mastercard, PayPal, Shop Pay, Venmo, Visa.
When will my card be charged?
Just after your order has been successfully placed.
HOW TO SECURE IS MY PERSONAL INFORMATION?
We strictly adhere to the highest industry standards to protect your personal information when you check out and purchase from our store.
 Your credit card information is encrypted during transmission using secure socket layer (SSL) technology, which is widely used on the internet for processing payments. Your credit card information is only used to complete the requested transaction and is not subsequently stored.
DO YOU SELL MY PERSONAL INFORMATION?
We never sell your personal data, because it is completely illegal. Read more about how we use your personal data in our “Privacy Policy”.